The manager's role in the "upside-down pyramid" view of organizations is best described as providing _________ so that operating workers can directly serve _________.

The manager's role in the "upside-down pyramid" view of organizations is best described as providing _________ so that operating workers can directly serve _________.



(a) direction; top management
(b) leadership; organizational goals
(c) support; customers
(d) agendas; networking









Answer: C


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