Quiz File Management According to Robert Katz, _________ skills are more likely to be emphasized by top managers than by first-line managers.

According to Robert Katz, _________ skills are more likely to be emphasized by top managers than by first-line managers.

According to Robert Katz, _________ skills are more likely to be emphasized by top managers than by first-line managers.

(a) human
(b) conceptual
(c) informational
(d) technical

Answer: B

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